Onboarding Services

Ensure your successful adoption of Inspire Planner through our Onboarding Services.

Hit the ground running knowing that we’ve got your back!

With an assigned Onboarding Manager, you’ll have access to our team of experts focused on guiding you through installation, setup, training and best practice use of the application.

Standard Onboarding
$2,500 USD

  • Post-Install Review
  • Access to Pre-recorded Training Library
  • Assigned Onboarding Manager
  • Kick-off Meeting
  • Live Training – Power Users (up to 5)
  • Admin Settings Overview
  • Standard Permission / Project Sharing Setup
  • Standard Configuration Support (Waterfall, Agile, Task Lists)
  • Single Environment Go-Live Support

Additional Services
(estimated by need)

  • Extended Customizations
  • Custom Project Record Types
  • Process Flow Automations
  • Custom Template Support
  • Multi-template Stitching Configuration
  • Multi-Currency Configuration
  • Custom Security Setup
  • Data Migration
  • Reporting & Dashboards
  • Live Training - Extended 
  • System Design & Architecture Consultation
  • Salesforce Communities Guidance
  • Multi-Environment Testing/Roll-out Support
  • Go-Live Hyper Care Support

The Fine Print

  • General Salesforce setup and management is not included
  • Standard implementation will be approx. 6 weeks to a maximum of 8 weeks at which time the customer will transition over to Inspire Planner Standard Support or an optional Customer Success Plan
  • All Additional Services are provided on a time and materials basis
  • 3rd Party App Integration is not available as an additional service
  • Post Go-Live support & diagnostics for extended configuration or development is covered under the Premium+ Success Plan

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