Customer Success plans

Build on your momentum and maximize your investment through our post-go-live support plans.

You’re live with Inspire Planner – now what?

Continue to build on the momentum achieved through your onboarding and benefit from our
extended support and guidance. Our Customer Success team thrives on making sure that you
feel happy, supported and are maximizing your investment!



Premium +


15% of annual
fees or $1,250 USD*

25% of annual
fees or $2,250 USD*

Unlimited Email Help Tickets
Unlimited Access to Inspire
Planner Training Resources
Access to Inspire Planner
User Community
Help Ticket
Priority Routing
within standard
business hours
+ weekends
& holidays**
Ongoing Case Assessment
Annual Account Review with
a Customer Success Manager
Assigned Customer Success
Manager & Quarterly Review
Design Consultation for Extended
Configurations / Development
1 annually
up to 3 annually
Support & Diagnostics for Extended
Configuration / Development
Custom Production
Release Schedule
For additional details and to receive a quote, please contact Customer Success at

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The Fine Print